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CONTACT US

Have a question, need assistance or want to visit us? We would love to hear from you. Reach out through any of the channels below.

Get In Touch

REACH OUT TO US

Choose the most convenient way to connect with the Throttle Pitstop team.

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Phone

Call us directly for immediate assistance with orders, services or general enquiries.

+254 715 109 107
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Email

Send us an email and we will get back to you within 24 hours during business days.

info@throttlepitstop.com
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Location

Visit our physical shop at Anwar Center, Nairobi for in-person shopping, services and consultations.

Anwar Center, Nairobi
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Business Hours

We are open Monday through Saturday. Visit us during business hours for walk-in services and shopping.

Mon - Sat: 9:00 AM - 6:00 PM

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📍 Throttle Pitstop HQ

Anwar Center, Nairobi, Kenya

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FREQUENTLY ASKED QUESTIONS

Quick answers to common questions about our products, services and ordering process.

How do I import motorcycle gear from abroad through Throttle Pitstop?

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To import motorcycle gear, parts or accessories from abroad, visit our Import / Order page and submit a request with the product details, links and specifications. Our team will provide a cost estimate including shipping and duties. Once confirmed and payment is received, we source the items and you can track your import every step of the way until delivery to our shop for collection or courier dispatch.

How does the helmet washing and care service work?

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Drop off your helmet at our shop at Anwar Center, Nairobi during business hours. Our team performs a thorough interior and exterior clean using professional-grade products, followed by sanitizing and deodorizing. Basic helmet washing takes approximately 2-3 hours while a full deep clean with padding treatment may require overnight drop-off. Pricing starts from KES 500 depending on helmet type and service level.

Do you deliver motorcycle gear within Nairobi and across Kenya?

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Yes, we offer delivery services within Nairobi and to major towns across Kenya. Orders over KES 15,000 qualify for free delivery within Nairobi. For upcountry deliveries, we use trusted courier partners and shipping costs are calculated based on destination and package weight. You will receive tracking information once your order is dispatched. You can also place an order online and collect it from our Anwar Center shop at no extra cost.

What motorcycle brands and gear brands do you carry?

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We are authorized dealers and stockists for a wide range of brands including Fodspot, Future Eyes, Shoei, AGV, RST, TCX, and many more. Our gear inventory covers helmets, jackets, gloves, boots, trousers, riding protection, accessories, intercoms, luggage, electronics and maintenance products. For motorcycles, we deal in new and used bikes from Yamaha, Honda, BMW, Kawasaki, KTM, Suzuki and other manufacturers. Visit our Partner Brands page for the full list.